Tech News

Orange Advisors Embrace Maia AI for Enhanced Customer Call Management

July 11, 2026Diego Herrera1 мин

Telecom operator Orange has deployed Maia, an artificial intelligence-powered assistant, to 3,000 of its sales advisors. This tool, already widely adopted and used daily by many employees, is proving to be a discreet yet extremely powerful asset for improving call management and, by extension, the quality of customer service.